ADA Accessibility Statement
The Heidi Motel and its staff are dedicated to make our property and website accessible and easy to use for all persons with disabilities. We aim to extend genuine hospitality to all guests and visitors of our motel. Our goal is to make it as effortless as possible for everyone, regardless of disability, to access information about our motel and to book a stay. If you encounter problems learning about our motel or booking a stay, we encourage you to contact us by telephone or email. Our helpful staff will be delighted to assist you. Guest can email us at heidimotel@windstream.net or call (706) 878-2689.
**PLEASE NOTE: The Heidi Motel is currently renovating its selection of ADA Accessible rooms. While we strive for 100% satisfaction of all of our guests and visitors, if you are unable to book an accessible room at our property for your upcoming stay during our renovation process, please call our front desk at (706) 878-2689, so that we can help assist you to make arrangements at one of our local lodging partners in the area.
WEBSITE ACCESSIBILITY
We are committed to providing an easy-to-use online experience for all guests. While the industry is not operating from approved, regulated legislation, The Heidi Motel is committed to our good faith effort to follow the guidelines available. Our development team uses software tools to identify web accessibility standards as outlined by the World Wide Web Consortium's Web Content Accessibility Guidelines 2.0 Level AA (WCAG 2.0 AA).
Our website accessibility features include:
- Enhanced Color Palette - The color palette contrast is enhanced so that people with visual impairments can read the contents of the page.
- Keyboard Navigation - All contents and functions in the theme can be navigated by a keyboard.
- Screen Reading Support - It supports computer screen reader tools to read out loud the contents of the page.
The Heidi Motel website may contain material from social media sites, such as Facebook and YouTube, which are used to share additional content about our property, facilities and services. These third-party sites may have accessibility issues that are beyond our control. We also cannot control any accessibility issues with third party booking sites offering rooms at our motel.
If you have questions, concerns or have discovered an accessibility issue on our site, please contact us by emailing to heidimotel@windstream.net. Be sure to include specifics and any page where an issue has occurred. We will make every reasonable effort to make the page accessible for you.
Facilities for Guests With Disabilities
There are room(s) at the motel which are specially adapted for disabled guests. These rooms are in full compliance with the Americans with Disabilities Act. Please direct your questions about the Heidi Motel's accessible facilities and services to the Front Desk or (706) 878-2689 to ensure your requests are handled properly.
Accessible Motel Features
Our ADA Accessible Motel in Helen, GA.
In accordance with the Americans with Disabilities Act, please review the details below to understand accommodations that the Heidi Motel provides to meet your needs:
- Accessible office entrance
- Accessible parking options
- Accessible room(s) available**
- Accessible restrooms
- Closed captioning
We welcome feedback
If you experience any difficulty accessing or navigating our websites or have any accessibility-related questions or comments, we are listening. Please contact us at heidimotel@windstream.net or give us a call at (706) 878-2689 with a description of the issue you encountered and your contact information. Your experience matters to us.